Audio Integrations, LLC warrants this Perfect Fit Product to be free from defects in workmanship for 5 years, provided that it was purchased from an authorized Audio Integrations retailer or directly from Audio Integrations, LLC. Trim rings, terminal cups and fabric carry a 2 year limited warranty and are not covered by the lifetime warranty. An original receipt is required for proof of original ownership and must accompany the return of the enclosure.
This warranty is not transferable and applies only to the original purchaser of this product in its orignal installation.
Original purchaser must reside within the United States and be able to provide proof of purchase with the sales receipt from the Audio Integrations authorized retailer or directly from Audio Integrations, LLC in order to qualify for warranty coverage.
Should a manufacturing defect occur on the product, Audio Integrations, LLC will repair or replace the defective product with a product of the same or equivalent value and performance. Trim rings, terminal cups and fabric carry a 2 year limited warranty and are not covered by the lifetime warranty. Whether or not a product is repaired or replaced is the sole discretion of Audio Integrations, LLC. Any Diamond Audio Product sold with a Perfect Fit product or separately, including but not limited to: Subwoofers, Speakers or Amplifiers, purchased with or with out a Perfect Fit product, shall be handled through Diamond Audio Technology’s limited warranties. Audio Integrations, LLC is an authorized dealer for Diamond Audio Technology and can process warranty claims on their behalf as we so choose. Warranties are void if serial numbers have been removed, altered or defaced.
Damage or failure caused by any of the following is not covered under this warranty policy: negligence, improper use, abuse, product modification, unauthorized repair attempts, accidents, acts of nature, water damage, moisture damage, misrepresentations by authorized retailers, and improper/inadequate packaging during return shipping.
How to Obtain Warranty Service
In the event that an Audio Integrations product should require service, you must contact Audio Integrations LLC or an authorized dealer and they can expedite your claim. All claims must fall into the guidelines listed above and be accompanied by a copy of the original sales receipt. Product returned for warranty service must be freight-prepaid, properly packaged and clearly marked with the Return Authorization (RA) number issued by Audio Integrations, LLC. Any product that is improperly packaged, does not have an RA number clearly marked on the package or never received an RA, may be refused upon delivery. Audio Integrations, LLC does not assume any liability for lost or misdirected product.
Repair or replacement under this warranty is the exclusive remedy of the consumer. Audio Integrations, LLC shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty on this product. Some states do not allow the exclusion, limitation, incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights that may vary from state to state.
30 Day Return Policy
We offer a 30 day money back guarantee, if your not completely satisfied with your purchase in any way you can return it for a full refund, minus any shipping cost. The customer is responsible for all shipping and handling costs to and from Audio Integrations. The product must be returned with all original packaging and receipt of original purchase. Return authorization is required by Audio Integrations and can be obtained by either calling or emailing Audio Integrations directly. See our "Contact Us" Page Link below for info.